Privacy Policy

PageCalm ("we," "us," "our") provides AI-powered status pages and incident communication tools at pagecalm.com. This policy explains how we collect, use, and protect your information.

Account Information

When you create an account, we collect your email address and password (hashed, never stored in plain text).

Status Page Content

Content you create — status pages, components, incidents, and incident updates — is stored to provide the service. Public status pages are visible to anyone with the URL.

Subscriber Information

When visitors subscribe to your status page, we collect their email address to send incident notifications. Subscribers can unsubscribe at any time via the link in every email.

Payment Information

Payments are processed by Stripe. We do not store credit card numbers. Stripe may collect information as described in their privacy policy.

AI-Processed Content

When you use the AI incident writer, the text you provide (alert descriptions, incident details) is sent to OpenAI to generate communications. We do not use your content to train AI models. See OpenAI's privacy policy for details on their data handling.

Usage Data

We use Vercel Web Analytics to collect anonymous, aggregated usage statistics (pages visited, referral source, device type). No cookies or personal identifiers are collected — visitors cannot be individually identified. We do not use third-party tracking or advertising cookies.

• Provide and maintain the PageCalm service
• Send incident notifications to subscribers
• Process payments and manage subscriptions
• Generate AI-powered incident communications
• Send service-related emails (account verification, billing receipts)
• Improve the service based on usage patterns

We do not sell your data. We do not send marketing emails unless you opt in. We do not show advertisements.

We share data only with the following service providers, solely to operate PageCalm:

• Supabase — database hosting and authentication
• Vercel — application hosting
• Stripe — payment processing
• OpenAI — AI content generation
• Resend — transactional email delivery

We do not share your data with anyone else unless required by law.

We retain your account data and content for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law (e.g., billing records).

Subscriber email addresses are deleted when a subscriber unsubscribes or when the associated status page is deleted.

We use industry-standard security measures including encrypted connections (TLS), hashed passwords, row-level security policies on our database, rate limiting on public endpoints, and CSRF protection. However, no method of transmission over the internet is 100% secure.

You can:

• Access your data through the dashboard at any time
• Update your account information
• Delete your account and all associated data
• Export your incident data
• Unsubscribe from any status page notifications

To exercise these rights or ask questions, email us at support@pagecalm.com.

We use essential cookies only — for authentication and session management. Vercel Web Analytics uses no cookies. We do not use advertising or third-party tracking cookies.

PageCalm is not directed at children under 13. We do not knowingly collect information from children under 13.

We may update this policy from time to time. We'll notify you of significant changes via email or a notice on our website. Your continued use of PageCalm after changes constitutes acceptance of the updated policy.

Questions about this policy? Email support@pagecalm.com.